LIFESAVER. Fast, Friendly & Fixed. Fiona at Thought Penny responded to my critical issue immediately and had it fixed within an hour. She was calm, friendly and really easy to work with - but best of all knew her stuff. Her automated onboarding system was impressive and easy to follow and provided me great confidence.
Fiona and the team at Thought Penny has revolutionised my business and it's systems with their automations they have set in place, connecting my various systems and turning manual time-consuming tasks into automated tasks that take away the pain of doing admin! I can honestly say I would have been lost without them. From sorting my mess of an inbox, to updating my website and socials, and most importantly listen to my complaints about tasks that were taking up too much time and then fixing those problems with incredible automations, there's not much this wonder team can't do!
The automation, the visibility, the clarity, the productivity – working with Thought Penny to capture our entire business within Asana, and then automate anything that could possibly be automated, has been game-changing. It’s given our team back so much time and reduced our admin overheads significantly. I’ve never come across a supplier who promises the world and then actually delivers it. Working with Thought Penny is a collaborative partnership that truly bears fruit. I can’t think of a better team to have brought this to life for us.
Working with Thought Penny was an incredible experience. Their desire to build this platform and customise it to what we envisioned was superb. The investment we made in Thought Penny to undertake this project was significant, and we feel like we’ve gotten our money’s worth and then some.
Excellent and responsive service, completely tailored to my needs. Couldn't recommend more highly!
Fiona’s services are sensational! My life changed the day I met her; she tamed my inbox and whipped our whole organisation into shape. We’d be lost without her. Pleasure to write this recommendation.
I've worked with Fi and her team of 'wonder women' Virtual Assistants for four months now, and all I can say is "Wow". They don't just 'get' all of the time pressures, demand complexities, and changing timelines and client requirements that consulting projects demand, but deal with it all with grace, tact and ease. Even better, they anticipate bottlenecks on my time, and propose ways around these, and actively work to systematise every aspect of my business, as well as find cost savings along the way. I can't recommend Fi and her team highly enough.
In recommending Fiona to support the administration needs of a small business I need to highlight the extraordinary knowledge, experience and work ethic she brings to her role. She is a creative thinker, considers the macro and micro needs of the business or tasks at hand, is IT savvy and highly respectful of business culture and challenges. Regardless of the level in which Thought Penny is engaged, I cannot recommend the service more highly to design effective processes and introduce latest technologies.
Fiona has been improving our businesses and giving us the space to grow for about 18 months now. She does whatever needs to be done planning, organising, Client liaison, designing processes & systems etc and then training her team to run them on a day to day basis.
I can not recommend her highly enough!
Fiona is a patient, technically knowledgeable resource that has never steered me wrong. I have worked with her several times on troubleshooting problems with G Suite and her patience, knowledge and problem solving skills are excellent. She is a valuable resource to our business.
Fiona is organised and efficient and consistently goes the extra mile. Nothing is ever too much trouble, she is always happy to go out of her way to help. Fiona is a calming influence in stressful environments and can inject humour into the workplace, something I’ve always appreciated
Fiona is one of those rare team members who can bring concepts to realisation with both an organised and creative approach. I recommend Fi to any corporate team looking for support in implementing key goals and strategy
Fiona is a person who has great creativity, loves to get stuck into a project and see it through to completion with a minimum of direction, and fits well into a team environment. She has advanced organisational and IT skills, seeks and listens to feedback, and is energetic. Comes with my recommendation.